Privacy Policy
At Krenexis, we prioritize the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, protect, and handle your personally identifiable information when you use our website, services, and digital products.
1. Information We Collect
We only collect information that is necessary to provide our web development, engineering, and digital marketing services to you. This may include:
- Personal Details: Name, email address, phone number, and company name when you fill out our contact or project scope forms.
- Project Data: Technical requirements, existing website URLs, API keys (provided securely via encrypted channels), and access credentials required for development.
- Analytics Data: IP addresses, browser types, device information, and site navigation behavior collected anonymously via standard web analytics tools to improve our website performance.
2. How We Use Your Information
Krenexis uses the collected data strictly for operational and service-delivery purposes, including:
- To communicate directly with you regarding project scopes, updates, and milestones.
- To execute custom WordPress development, speed optimization, and social media marketing campaigns as requested.
- To securely process billing and issue official invoices.
- To improve our website's UI/UX and optimize our service offerings.
3. Data Protection & Security
We implement a variety of high-level security measures to maintain the safety of your personal and project data. All sensitive client credentials and database structures are stored on hardened, encrypted servers. We adhere to strict internal protocols ensuring zero technical debt and maximum security during development.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third-party services that assist us in operating our website, conducting our business, or serving our users (such as secure payment gateways or secure cloud hosting providers), so long as those parties agree to keep this information confidential.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, remember your preferences, and compile aggregate data about site traffic and site interaction. You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies via your browser settings.
6. Intellectual Property & Assets
Once a project is completed and fully compensated, you retain 100% ownership of all source code, Figma design files, and digital assets engineered by Krenexis, unless otherwise explicitly stated in an active retainer agreement.
7. Your Consent
By using our site and engaging our services, you consent to our website privacy policy.
8. Contacting Us
If there are any questions regarding this privacy policy or your project data, you may contact our central support desk using the information below:
- Email: support@krenexis.com
- WhatsApp Support: +92 324 1400971